Privacy Policy

1. Introduction

This Privacy Policy explains how BrandSphere Pte. Ltd. ("BrandSphere", "we", "us") collects, uses, discloses, and protects personal data when you visit brandsphere.life or contact us. We comply with the Personal Data Protection Act 2012 (PDPA) of Singapore.

2. Data controller

BrandSphere Pte. Ltd., 10 Collyer Quay, #14-05 Ocean Financial Centre, Singapore 049315. Data Protection Officer: [email protected].

3. Personal data we collect

• Contact form: name, email, phone, company, role, team size, budget, message content
• Technical data: IP address, browser type, pages visited, referral source
• Cookie preferences stored locally in your browser

4. Purposes of collection

• Responding to enquiries and delivering brand strategy services
• Website security and essential functionality
• Analytics (only with your consent via cookie preferences)
• Legal and regulatory compliance

5. Legal basis

We process data based on your consent (contact forms, analytics cookies), contractual necessity (service delivery), and legitimate interests (website security) where permitted under PDPA.

6. Disclosure

We may share data with hosting providers (AWS Asia Pacific, Singapore), email infrastructure providers, and professional advisers bound by confidentiality. We do not sell personal data.

7. International transfers

Data is primarily processed in Singapore. Where cross-border transfers occur, we ensure appropriate safeguards consistent with PDPA requirements.

8. Retention

Enquiry records are retained for up to 24 months unless a longer period is required for legal or contractual purposes. Analytics data is aggregated and anonymised where possible.

9. Your rights

Under PDPA you may request access, correction, withdrawal of consent, or information about how your data is used. Contact [email protected]. Withdrawal may affect our ability to respond to enquiries.

10. Security

We implement reasonable administrative and technical measures including HTTPS, access controls, and secure hosting. No method of transmission is fully secure.

11. Changes

We may update this policy. Material changes will be reflected on this page with an updated date.